In aviation, people very rarely work in isolation. Interaction is a constant, either with other persons or with technology or with both. The performance of two persons with equivalent technical skills and knowledge is differentiated by the level of soft skills each one of them has. The one who can communicate, lead, be assertive, coach others, manage their stress and who has knowledge about how the human tends to function performs better than the other.
These set of courses are intended to impart knowledge and improve the necessary skills for higher human performance.